Voice technology in COOP JLC
In the huge Distribution Center of COOP JLC are 3400 positions in the modern warehouse with an area of 6000 m2. A large number of shipping units of miscellaneous content and size are dispatched every day from the warehouse to a retail network of 170 mainly food shops.
A combination of automatic identification technologies is used in this distribution center – barcode is used for goods received, and voice communication for preparation and picking. The solution implemented uses mobile computers Motorola MC9090-G for goods in and special truck computers VC5090 equipped with long range barcode scanners LS3408-ER for storing and moving goods in the warehouse.
There are also Talkman T5 terminals from Vocollect with special headphones communicating via Bluetooth radio technology in the voice picking system. The whole on-line solution is implemented into the existing ERP system through software module K-Voice developed in KODYS SLOVENSKO and uses secured WiFi network consisting of Motorola components. This solution is unique due to use of local Slovak language for voice operators when picking the shipments. Training of operating staff is much easier and requires minimum time.
The unique advantage of the system managed by voice is „Free hands, free eyes”, that minimizes errors and increases effectiveness of operators work, and was one of the factors why COOP JLC decided on such a revolutionary solution..